Tracking
Where is my box?
Enter the invoice number from your receipt to see every step of your box’s journey.
Where is my invoice number?
It’s on the receipt you received when we picked up your box. Can’t find it? Call us at 079 252 92 65 and we’ll look it up for you.
Haven’t shipped with us yet?
See what tracking looks like with a sample box on its way to Cebu.
View a sample shipmentThe journey of your box
Most boxes arrive within 40 to 70 days.
- 1
Booked
We have your box and it is waiting for the next container.
- 2
At sea
Your box is sailing to Manila. This is the longest part of the trip.
- 3
In the Philippines
Cleared by customs and being sorted at our warehouse for its local hub.
- 4
Out for delivery
A driver is bringing it to your receiver’s home.
- 5
Delivered
Your family has received the box.